Privacy Policy

Welcome to Palm Tech!

Palm Tech (“us,” “we,” or “our”) is committed to safeguarding and respecting your privacy. This Privacy Policy explains how we collect, protect, and use information derived from your use of our services (“Service”).

By utilising our service, you agree to the collection and use of your information in accordance with this policy. If you disagree with any aspect of this policy, kindly refrain from using our service. Please read this policy carefully to understand how we process your data according to GDPR. If you do not agree with this privacy policy, you should not use our service.

Information Collection and Use
We collect various types of information for multiple purposes aimed at enhancing and providing our service to you.

Types of data collected
Personal Data: While using our service, we may request specific personally identifiable information, such as your email address, first name, last name, and phone number, as well as cookies and usage data. This data is used to contact you, provide newsletters and marketing materials, and improve our service. You may opt out of receiving communications from us at any time.

Usage Data: We collect usage data, which includes your computer’s IP address, browser type and version, device type, pages visited on our service, time and date of your visits, time spent on pages, unique device identifiers, and other diagnostic data. This information helps us understand how you interact with our service.

Tracking Cookie Data: We use cookies and tracking technologies for various purposes, including improving and analysing our service. You can modify your browser settings to refuse cookies, but this may affect certain features of our service.

Use of Data
We process your data for specific reasons, including:
Scalable Architecture: We design software with a cloud-centric scalable architecture, ensuring seamless integration and accommodating business growth.

Leveraging Advanced Technologies: With expertise in AI, big data, blockchain, IoT, and AR, we enhance the speed, accuracy, security, and transparency of financial processes.

Security Focus: We prioritise security through SSDLC best practices, incorporating multi-layer data encryption, biometric authentication, and intelligent fraud detection.

Service Enhancement: Our services include testing, feedback interaction, landing page management, heat mapping, traffic optimisation, data analysis, and research.

Customer Support: We provide prompt responses to issues via live chat, phone, or email.

Marketing Purposes (with Your Consent): With your consent, we may send you emails and messages regarding new features, products, services, and content.

Legal Basis
We process your data under the following legal bases:
Consent: Your clear consent allows us to process your personal data for specific purposes.

Contract: Data processing is necessary for contractual agreements you have with us or for taking steps before entering into such agreements.

Legitimate Interests: Data processing is necessary for our legitimate interests or those of third parties, provided they do not override your rights and interests.

Retention of data
We retain personal data only for as long as necessary, considering legal obligations and dispute resolution. Usage data may be retained for internal analysis and security purposes.

Data Protection Rights
If you reside in the European Union or European Economic Area, you have certain data protection rights under GDPR, including the right to access, rectify, delete, object, restrict processing, and withdraw consent. Please contact us at [contact email] to exercise these rights.

Security of data
Although we employ commercially acceptable means to protect your personal data, we cannot guarantee absolute security. Please be aware that the internet is not entirely secure.

Contact Information
If you have any questions or concerns regarding this privacy policy, please contact us at:
Address: Palm Technology Services
Place Du Roi Vainqueur 15, Box 8, 1040 Brussels, Belgium

Email: director@palmtechservices.com

Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices. We will notify you of any changes by posting the updated Privacy Policy on our website.

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